At Sagar King Spa, we respect your privacy and are committed to protecting any personal information you share with us. This policy explains what we collect, how we use it, and your rights as a guest.

1. Information We Collect

We collect personal details you provide voluntarily — name, phone number, email address and service preferences — when you book an appointment, fill our contact form or message us on WhatsApp.

2. How We Use Your Information

Your information is used solely to:

• Confirm and manage your spa appointments.
• Send booking reminders and service updates.
• Respond to your enquiries and feedback.
• Improve our services and personalised experience.

3. Information Sharing

We do not sell, rent, or share your personal information with any third party for marketing purposes. Information is only shared with our trained therapists and staff strictly on a need-to-know basis.

4. Data Security

All guest records are stored securely with restricted access. We use industry-standard safeguards to protect against unauthorised access or disclosure.

5. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at sagarspa93@gmail.com.

6. Contact

For privacy-related queries, please reach us at +91 70212 01243 or sagarspa93@gmail.com.

By booking and visiting Sagar King Spa, you agree to abide by the following terms. Please read them carefully before your appointment.

1. Bookings & Appointments

• All bookings are confirmed only after you receive a confirmation message from our team.
• Walk-ins are welcome subject to therapist availability.
• Please arrive 10 minutes before your scheduled appointment.

2. Cancellation & Rescheduling

• Cancellations made at least 4 hours before the appointment incur no charge.
• Late cancellations or no-shows may be charged a cancellation fee equal to 30% of the service cost.

3. Conduct & Etiquette

• Sagar King Spa is an exclusively men's wellness retreat.
• Guests are expected to maintain decorum at all times. Inappropriate behaviour, intoxication or harassment of staff will lead to immediate termination of service without refund.
• Mobile phones must remain on silent inside therapy rooms.

4. Health & Safety

Please disclose any medical conditions, allergies, injuries, or pregnancies before your treatment. We reserve the right to refuse service for any condition that may pose a health risk.

5. Liability

Sagar King Spa is not responsible for any personal items lost or damaged on the premises. Lockers are provided for your convenience.

6. Pricing & Payment

All prices are inclusive of applicable GST. Payment is due immediately after the service via cash, UPI or accepted card networks.

7. Amendments

We reserve the right to modify these terms at any time. The most current version will always be available on our website.